Jira
Jira is a powerful project management and issue tracking platform used by agile teams worldwide for planning, tracking, and managing software development and business projects.
Example Use Cases
Automated Issue Tracking
Automatically create and update issues from external systems, sync status across tools, and maintain consistent project tracking across platforms.
Sprint Management
Create sprint issues, update priorities, track progress, and automatically move issues through workflow states as work progresses.
Collaborative Development
Add comments to issues for team communication, link related issues, and maintain detailed activity logs for all project work.
Cross-Team Coordination
Search and filter issues across projects, track dependencies, and ensure visibility into work happening across multiple teams.
Supported Actions
Issue Management
- Create new issues with descriptions and metadata
- Update issue fields, status, and properties
- Search issues with JQL queries
- List issues updated in the past year
- Delete issues by ID or key
- Retrieve specific issues by ID or key
Comment Operations
- Add comments to issues
- Retrieve all comments for an issue
- Get specific comments by ID
- Update existing comments
- Delete comments from issues
Project & Metadata
- List all projects with pagination
- Get project details by ID or key
- Search projects by criteria
- Retrieve issue types, statuses, and priorities
- Get available transitions for issues
- List users with pagination
Frequently Asked Questions
How does Durable handle Jira custom fields?
Durable dynamically discovers and works with your Jira custom fields, allowing you to read and update any custom field configured in your instance without manual mapping.
Can I use JQL queries for advanced searching?
Yes! Durable supports full JQL (Jira Query Language) for complex issue searches, enabling you to filter issues by any combination of fields, statuses, and custom criteria.
How are issue transitions handled?
Durable respects your Jira workflows and validates available transitions before attempting status changes. If a transition is not available, clear error messages help you understand workflow requirements.
What about permissions and security?
All operations respect Jira permissions - users can only access and modify issues they have permissions for. Durable provides informative errors when permission issues prevent operations.
How does pagination work for large projects?
Durable efficiently handles large result sets using Jira pagination, allowing you to work with thousands of issues, comments, or projects without performance issues.
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